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“Plan expired” while I never bought a plan…

Author: ytrezq, Created: 2017-10-10 08:06:25, Updated: 2017-10-11 08:43:20

Hello, I have the following message on my Dashboard, even ifthe next 3 hoursfinished more than a day ago : img Concerning the “rebuy plan” part of the message, I never bought a plan before. If I buy it, it would be the first time. And when I try to add a robot to a docker I’m getting a popup : img which prevent me creating any robot with any strategy…

Of course, I didn’t had to pay to Botvs for creating such robots before. And if I understand correctly, plan is for running robots on botvs.com instead of using a docker… though translating https://www.fmz.com/m/pricing would help


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gavin_lo Click on the botvs home page, buy plan! Botvs to receive management fee!

小小梦 Thanks for supporting BotVS ,if you want to rebuy plan, please Click here for the purchase plan. https://dn-filebox.qbox.me/d75b26486fe21f5cc3dc5395dfbdcd1c16d3522c.png

ytrezq @小小梦 still no reply from him…

小小梦 OK , Let me report it to Zero . thank you very much for this

ytrezq @小小梦 : the same was true with the example bitmex strategy. And it was before I bought from Zero… @Zero ?

小小梦 I think the plan is a present for you from Zero . So , you can create a robot with real exchange and running successfully.

ytrezq @小小梦 how do you explain that I didn’t had to pay for doing that *(I mean I could successfully create such bot without getting such message)* : https://dn-filebox.qbox.me/9600937a5f166e31285e25c8145834b362f3f37e.png before ?

小小梦 I\`m very sorry to this problem , this problem may be a misunderstand. The docker for users is never run on BotVS, It is must running on user\`s server . Buy a plan means could be running robot except testing exchange named BotVS. Free mode can only run robot with testing exchange! I`m very sorry , because my english is very terrible。

ytrezq @gavin_lo but I didn't needed to buy a plan for running robots before. Now, I’m unable to create any kind of robots…

ytrezq @小小梦 you’re not understanding : of course using extern exchanges supportted by Botvs isn’t free. But I had only to pay for the exchanges, not Botvs (when using free strategies)… And even with the simulated exchange named Botvs I’m getting : > plan expired! And even now I still have this on my dashboard > all plan robots will force stop in next 3 hours ! Though the `next 3 hours` finished for a long time…

小小梦 All right , Thanks for supporting BotVS, you can set the exchange Named "BotVS" for free , It`s a testing exchange.

ytrezq @小小梦 thank you. As stated, I didn’t bought a plan, and I don’t want to buy a plan. but I’m getting a message which prevent me to create robots even without using a plan. This worked previously and I could create robot for free, but I’m know getting > plan expired! When clinking on the “add robot” button even if it’s for a docker and not on cloud. So obviously, there’s a bug…